View Full Version : ShopWindow Client Displays Adult Content
I'm using the ShopWindow client software (but I don't think this is a client issue)
I've got Include Adult Content set to No in the Merchant Manager but if I do a product search and use a search request of say "madonna dvd" it returns:
Suggested Categories
DVDs DVDs Adult Movies HD DVD HD DVD Players DVD Rentals DVD Writers DVD Drives DVD Recorders DVD Players
Which includes "Adult Movies" and then when I click on them I get adult films.
One example is p=21893910&c=238. Should this content be returned when I have asked not to be served adult content, or has the item being classified wrongly?
This has been a problem since SW began and despite a number of threads raising the issue not much has been done. As far as I am aware the problem is a combination of ambiguous filters on the account (in how many places does an "adult" flag appear? - SW control, merchants, products, categories and API parameters - what does what? ), wrongly categorised items, incorrectly flagged products/merchants and lack of communication.
There's nothing wrong with your client, it's just a SW problem that I'm hoping will get fixed when V2 finally comes out.
Also note:
Categories flagged as "adult" will not be returned by category tree calls when "Adult Filter" is ON. However, products from hidden "adult" categories WILL show in getProduct returns for parent categories when includeDescendants is true. Depending on how your site works, this means adult categories can be accessed via products showing in parent categories, and possibly search results, even when the adult filter is on. I consider this a bug, or at least an oversight; if adult filter is on ALL adult content should be hidden, no questions.
PS. I really don't understand why Women's Swimwear is considered "adult" yet the DVD category contains thousands of hardcode porn DVDs that I can't get rid of.
Hello, newbie question here. Not published my site yet, but want to get this issue sorted before I do.
I've tried to remove adult content from my site. I made sure Include Adult content? had No selected, but this didn't remove the sub-categories.
So I amended the constants.inc.php to have:
// include adult content
define('ADULT_CONTENT', false);
That removed the adult sub-categories.
However, in the Popular Searches box that is displayed when I click on DVDs i get the following list:
knickers 10 hard porn films xxx xxx dvd private 1 night in paris 10 dirty xxx sex films indiana jones and the kingdom of the crystal skull 10 secrets for greater sexual pleasure 3 classic wartime dramas a town like alice / carve her name with pride / this happy breed
How can I ensure all adult content is removed from my site?
Hi Elmer,
Unfortunately this is the way in which the current system works by default, i've raised this to our development team to see if we can filter these out at this end. We also hope to have some improvements on how this works in our future releases, in the meantime i would suggest editing the parameter below to 'false' so that only search terms entered via your shop will appear.
Edit page: 'constants.inc.php'
// ShopWindow is able to aggregate search terms from all* shops. Set GLOBAL_QUERY_LIST to true to
// enable your tag clouds to be built from this global list. false will ensure any tags displayed
// were made from only your shop.
define('GLOBAL_QUERY_LIST', true);
Kind Regards,
Adrian
Many thanks. That worked.
Hopefully there will be a central solution soon.
Hi All,
In regards to the previous post, we have now made a small change to how tag clouds work. As before, If you set the 'define('GLOBAL_QUERY_LIST', true);' parameter to 'true' this will use the global list (across all SW sites), if set to 'false' this will show terms from only your site.
The 'Global list' now has added functionality which blocks out adult related words from displaying. If you choose to use your own list ('false'), you will need to create your own filter to strip these out. For those who are worried about adult words appearing, i would recommend switching to the global list if you haven't already done so.
Kind Regards,
Adrian
Hi Adrian
Thanks for that. I've switched back to the global list and Popular Searches is not displaying adult content. Good.
However, Play.com still seems to be a problem.
If I have:
// include adult content
define('ADULT_CONTENT', true);
then Play.com shows in the Featured Retailers and when you click on View Products there is at least one adult DVD showing.
But if I change to:
// include adult content
define('ADULT_CONTENT', false);
Play.com is still in Featured Retailers but no products are displayed when you click on View Products.
I would like to have the ADULT_CONTENT set to false, but still have access to Play.com DVDs. What do I need to do?
Many thanks.
Hi Elmer,
I'm afraid its not currently possible using a standard version of SW. We've had the adult content problem with Play.com for a while now and its down to poor categorisation in their feed. As a result, the entire feed is deemed as adult in the interim until the changes have been made. We are doing our best to get this rectified however I'm sure you can appreciate that this is a change the merchant needs to make at their end.
We are also working on newer improved ways to handle these types of products in the future so hopefully we'll have a resolution soon.
Kind Regards,
Adrian
Thanks for the update. I shall have to exclude Play.com for the time being. Do you know if there are any other merchants that could be excluded in the same way? I guess there could be a few.
Hi Elmer,
I would recommend switching on the adult filter in your SW account: http://www.affiliatewindow.com/affil...ndow/index.php
This will remove the 'adult flagged' merchants and categories from your SW site(s), in addition you can also remove any other merchants in the 'Merchant Manager' area of your SW account: http://www.affiliatewindow.com/affil...antmanager.php
Hope that helps..... :)
Kind Regards,
Adrian