View Full Version : Poor Searching
IntroSites
30-03-08, 23:12
Whats happened to the search results, it appears popular words throw no results.
Trying to add some pages on my toy site and i get strange results:
Dora the explorer: 0 results
Dora Explorer: 441 results
Little Tikes: 0 results
Tikes: 158 results
bob the builder: 0 results
bob builder: 548 results
edit: seems to be just on boolean
dont seem to get any results if you use "and" or "little" which is useless IMO
Hi Intro,
I've just been on your Click2Compare site and all these terms come back with results... I've checked a few of our testing sites and they're also fine.
Please let me know the URL of your toy site so I can take a look for you.
Kind Regards,
Adrian
ShopWindow Support
adrian.botelho@shopwindow.com
www.shopwindow.com
IntroSites
31-03-08, 10:16
Hi Adrian
Ive changed Click2Compare to "all" for now
Shopwindow has the problem
with "the"
http://www.shopwindow.com/search.php?q=dora+the+explorer&c=0
without "the"
http://www.shopwindow.com/search.php?q=dora+explorer&c=0
Just tried searching for TV on searchwindow with the same results - not a single TV (but plenty of televisions!).
Hi Guys,
There will be differences from the results returned in SW.com compared to before as this is now running a totally bespoke version of SW (v1.9). There are a few things that need changing and we are aware of these problems.
We are however putting our efforts into resolving these problems in v.2 as SW.com will also roll over to this once complete.
I had assumed from the previous post that you were having problems with your own individual sites and not SW.com....
Please bare with us whilst we get the new version moving along.
Kind Regards,
Adrian
ShopWindow Support
adrian.botelho@shopwindow.com
www.shopwindow.com
IntroSites
31-03-08, 15:35
Sorry Adrian, the problem is with my own site but only if i use boolean
i've switched click2compare back to boolean and the problem is back
Hi Intro,
I've been speaking with our dev team about this and apparently its a known issue that has been resolved in the new version... Its still in testing but it seems to work fine in v2. In the interim if you could switch back to 'All' for now and hopefully it wont be too long :D
Apologies for the inconvenience....
Kind Regards,
Adrian
ShopWindow Support
adrian.botelho@shopwindow.com
www.shopwindow.com
IntroSites
01-04-08, 10:43
Thanks for the update