Quandary ...

[Bud]

Consistently out of stock merchants are making my site look stupid.

However, google has taken a real shine to my site and, it would seem, is particularly keen on these merchants (ain't that the way! although it may be that I notice these more).

My quandary?

Do I continue to let google send visitors, only to have them land on pages that show out of stock items, or do I block the likes of Woolworths and Toys R Us and have potential visitors end up clicking on dead links?


[does anyone who has the power to do something about this care?]

[Confuscius]

This issue has been raised on more than one occasion and many months ago - the content and quality of feeds is still Shop Window's biggest failing.

It also made me laugh that a certain merchant now offers a new discount code on items where they just reduced the commission on those items. Another case of taking the Wii? :)

Clearly, there need to be some clear rules for Merchants and their feeds and, more importantly, these need to be ENFORCED!

I could suggest a way to deal with your current issue but I do not think that it will go down very well - try this! In your goto.php you could do a simple check on the link to see if the link was for a certain merchant and redirect the click to the top of a site who does pay commissions and does have stock. If you know that people are looking for a specific product then you could make the redirect specific. :p :p :p

Paul

[Bud]

Woolworths are now beyond a joke!

AW - Can nothing be done to remove the out of stock items?

BLOCKED!


------------------

Paul - I like the suggestion!

[Bud]

Perhaps the powers that be would rather a little diagram!

Customer search ----> Found item ----> Go to buy ----> Out of stock ----> "Stupid site!" ----> LOST CUSTOMER

Thanks

[Ugo]

Hi Guys,

Our Head Of Merchant Partnerships is aware of the issue regarding Woolworth's datafeed. Every effort is being made to rectify the situation. As Woolworth's are a large brand, it does take a while for certain queries to be resolved. I must emphasise that we do push merchants to make ammendements to feeds where possible, as soon as possible.

I do hope to get a response from Woolworths in the next few days and will keep you informed with their datafeed latest.

Thankyou for your patience, and apologies for any inconvenience caused.

Kind regards

Ugo Offomata
ShopWindow Support Technician
ugo.offomata@affiliatewindow.com

[Ugo]

Hi Guys,

Happy New Year to you all!

Just to inform you that we haven't neglected this query. As I stated before, we're aware of this and are in contact with the merchant in order to resolve this issue.

Apologies for the delay, you'll be kept informed as soon as we know more.

Kind regards

Ugo
Technical Services