Phone Numbers

[IntroSites]

Im shocked with the amount of merchants sneaking phone numbers in their descriptions

Heres a few:

Express Chemist - Please call 0800 542 120* to order
Prezzy Box - For more details please call 0800 970 126*
Beauty Expert - please call 0870 443 706*
ManKind - please call 0870 443 706*
Spirit of Sport - please call our sales hotline 0870 421 196*
Simply Scuba - call us on 0870 *70 7000 for further assistance

Does anyone have a function that will remove the phone numbers or shall i write one?

[Andy]

Prezzy box AGAIN!

There's already a function to remove phone numbers from your feed. Simply go to Aff Win and Block the merchant until they stop putting phone numbers in the feed and on landing pages. :D

[Adrian]

Hi IntroSites,

Thanks for letting me know about these - will pass this information onto our account development team and ask them to contact each merchant accordingly.

Cheers,

Adrian :)
SW Integration & Support

[Brendan Fernandes]

Hi,

The term "sneaking" is an emotive one, and totally unfair in our case. The 0800 number appears in 2 (minor) products out of a total of 3055, and this due to limited stock availability. The products are coming to the end of the line and there is only one left of one product and one of the other. Customers would have to phone the orders through to check stock levels before making a purchase.

To be honest it was an oversight that these would appear in our feed. I'm happy to remove the 0800 numbers from the descriptions, but any reasonable person would see that we're not trying to stiff our affiliates as the original post would make it seem. In any case, the products are due to be removed once we have sold all 3 pairs of slippers in question.

Take a look at our site to see that we don't promote the 0800 number as a sales line at all.

kind regards,
Brendan Fernandes
Manager
Express Chemist

[Adrian]

Hi Guys,

I have just received an update from our account development team. I have been informed that 'Spirit of Sport' were unaware of the problem, they have now removed the numbers and re-uploaded their feed. You should see this corrected in ShopWindow shortly.

The others we are continuing to chase-up - will keep you posted :)

Adrian
SW Integration & Technical Support

adrian.botelho@digitalwindow.com
www.digitalwindow.com

[Glitz]

Credit where it's due!

Presleys Tiles + bathrooms have on their site - "call us now quoting Web Ref. (Affiliate ID)" which i assume continues to track with their call centre.

well done Presleys

[Spreader]

Hello folks,

I'm Zak and I look after the Affiliate Marketing for Prezzybox.com. Nice to make your acquiatance.

I'll look into this issue straght away and get it resolved.

I can assure you that we've not intended to "sneak" our phone number into our descriptions to take commission from our Affiliates. What I would suggest has happened is that a member of our copy writing team has historically requested the customer to call as their may have been special instructions required when placing the order or something of that nature.

I say historically as the 0800 number is a number which we havn't used for 3-4 years, so more concerning is the fact that we still have some old data in the product feed. :confused:

Prezzy box AGAIN!

This suggests Andy that we've done something historically that displeases you. If this is the case then obviously I apologise, but I would say that...

a) we put sooooooo much effort into working with our Affiliates that anything which has frustrated you will not have been something that we've done on purpose and I would suggest is something which can be resolved.

b) If there is anything futuristically that we've done which you feel is not right then give me a shout on zak@prezzybox.com (my messenger ID too) or call me on 01827 839911 (direct line) and I'll gladly assist.

Hope this helps a little folks. I'll look into the issue of the telephone number and I'll report back to you when I've got some answers.

Cheers,


Zak.

[chartfieldconsultants]

This suggests Andy that we've done something historically that displeases you.

That'd be this thread, I would think:
http://shopwindowforum.com/showthread.php?t=202

Nice to see you here, Zak (and likewise Brendan) - always good to see merchants stopping by :)

[Spreader]

Ahhh I see. Thanks chartfieldconsultants.

It looks like we've sorted the problem now (according to Bens comments on the other thread).

As always folks, please let me know if there's anything we can do for you and we'll gladly assist. Likewise if you spot any more phone numbers in our products on the feed let me know and I'll look into it.

Cheers,


Zak.

[chartfieldconsultants]

Ahhh I see. Thanks chartfieldconsultants.

Call me Andy, it's less of a mouthful (even if I'm not the only one here) :)

It looks like we've sorted the problem now (according to Bens comments on the other thread).

Er - Ben's comments were in June and this latest complaint was only a few days ago.

[Mitchy]

Hi Guys,

R.O.EYE look after the Mankind and Beauty Expert programmes. Apologies for the delay in resolving this issue. The datafeeds are being used to supply price comparison sites as well, where the telephone numbers are neccessary - it was an oversight that they were also being displayed in the Affiliate Window datafeeds. Please accept our apologies for this.

Going forward, all datafeeds uploaded to Affiliate Window will have telephone numbers removed. A new feed will be uploaded tomorrow.

If you have any queries, please don't hesitate to get in touch....
Email & MSN: Andym@ro-eye.co.uk
Tel: 0161 228 1228

Apologies once again.

Thanks

Andy Mitchell
R.O.EYE

[amcho]

To remove phone numbers etc I have added the following code to
includes\elements\product_display.php

if (stripos($oProduct->sDesc, " 0800 ")>1) { $oProduct->sDesc=substr($oProduct->sDesc,0,5+stripos($oProduct->sDesc, " 0800 "))."......"; }
if (stripos($oProduct->sDesc, " 0844 ")>1) { $oProduct->sDesc=substr($oProduct->sDesc,0,5+stripos($oProduct->sDesc, " 0844 "))."......"; }
if (stripos($oProduct->sDesc, " 0845 ")>1) { $oProduct->sDesc=substr($oProduct->sDesc,0,5+stripos($oProduct->sDesc, " 0845 "))."......"; }
if (stripos($oProduct->sDesc, " 0870 ")>1) { $oProduct->sDesc=substr($oProduct->sDesc,0,5+stripos($oProduct->sDesc, " 0870 "))."......"; }
if (stripos($oProduct->sDesc, " 0871 ")>1) { $oProduct->sDesc=substr($oProduct->sDesc,0,5+stripos($oProduct->sDesc, " 0871 "))."......"; }
if (stripos($oProduct->sDesc, 'http://')>1) { $oProduct->sDesc=substr($oProduct->sDesc,0,5+stripos($oProduct->sDesc, 'http://'))."......"; }